Refund/Returns Policy

We are not required to provide a refund or replacement if you change your mind.

But you can choose an exchange if an item has a problem. This is when the item:

1. Has a problem that would have stopped someone from buying the item if they had known about it

2. Is Unsafe

3. Is Significantly different from the sample or description

4. Doesn’t do what we said it would, or what you asked for and can’t be fixed easily.

 Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. if it is not repaired in a reasonable time you can choose a refund or replacement.

 If you receive an item that is not what you ordered, or damaged,  leaking, or incorrectly labelled then please take a photo of it and email it to us. – it will help us to expedite the fix.